Breach of Service Contract in the UK
If you feel you have lost out as a result of an inadequate service or goods, Gray Purdue Solicitors can offer advice and support to clients on a wide range of matters relating to consumer rights.
Civil law states that consumer protection law comes under contract law. When you purchase goods or a service, you enter into a contract with the vendor or service provider.
If the goods or service are less than satisfactory, according to what has been promised by the vendor, this is breach of contract and you can therefore take the vendor to court. We offer advice on a variety of customer complaints, including:
- Cars and car servicing
- Household goods and home improvements
- Consumer credit
- Unsatisfactory goods
- Unsatisfactory service
- Credit problems
Legal Action
Our lawyers can offer legal advice and guidance to help you choose the best way of
resolving your complaint. Often the courts are a final option, and we can act
as arbitrator to settle with the defendant without having to resort to legal
action.
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For further information
please phone
023 92 265251 |
UK Small Claims Court
If your claim is for less than £5,000, it can be dealt with by the Small Claims Court. This is a quicker and less formal way of settling disputes than the larger courts, and will usually decide your claim within 3 - 6 months.
The process is relatively straightforward, and our specialist solicitors will be happy to advise you as to whether your claim is suitable for the small claims court, or whether you are likely to receive more compensation through the civil court procedure.
Preparation for making a UK Court Claim
In order to present your claim efficiently, we will require as much information as possible, including:
- Date and terms of the service or goods contract
- The price agreed
- The date of delivery
- Any loan agreement or insurance agreed
- Details of supplier's guarantee
- Any damage caused to you or your property by the defective goods or service.
Whatever your circumstances, we provide our clients with a tailored service in each individual case. We will offer clear and comprehensive advice so that you are fully informed at all times, and bring you a swift and efficient result.
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